How to Maximise Customer Engagement Through QR Ordering

QR codes are easy to use, cost effective, and versatile which makes them a great tool for businesses to encourage customer engagement. They are a great way to provide customers with access to information, such as product information, order forms, and special offers. Additionally, QR codes can be used to allow customers to quickly and easily make purchases and pay for items. This makes it easy for customers to make their purchases without having to worry about traditional checkout processes. In this article, we will discuss the various ways to use QR codes to increase customer engagement. We will also discuss the benefits that businesses can take advantage of by using QR codes to create a seamless customer experience. By the end of this blog post, you should have a good understanding of how to use QR codes to engage your customers and increase customer loyalty.

#1: Create an Attractive QR Code

Creating an attractive QR code is one of the most important steps in maximising customer engagement through QR ordering. An attractive QR code will draw customers’ attention and make them more likely to scan it and use it. When creating a QR code, it’s important to consider the overall design and colour scheme as this will have an effect on customer engagement. It’s also important to make sure that the QR code is easy to scan and read.

When designing a QR code, it’s important to use a high-quality image that is clear and easily recognizable. Try to choose an image that is relevant to the product or service you are offering. It’s also important to consider the size of the QR code. The larger the QR code, the easier it will be for customers to scan it. Additionally, it’s a good idea to make sure the QR code is placed in a prominent spot that is easy to see. Finally, it’s important to make sure the QR code is properly secured with a unique code to prevent customers from scanning the same code more than once. This will ensure that customers will only be able to use the code once and that the data is secure. Taking the time to design an attractive and secure QR code will go a long way in ensuring customer engagement.

#2: Promote the QR Code

When it comes to maximising customer engagement through QR ordering, one of the most important steps is to promote the QR code. This can be done in a variety of ways, including through social media, online ads, and even in-store signage. By making customers aware of the QR code, they will be more likely to use it when ordering and thus be more engaged with the process. Social media is one of the most effective ways to promote the QR code. Posting a picture of the code and explaining how to use it can help draw customers' attention and make them more likely to use it. Additionally, ads on search engines and other websites can be used to spread the word about the QR code. Having the QR code prominently displayed in-store can also encourage customers to use it. Finally, incentivising customers to use the QR code through discounts or other rewards can be a great way to encourage them to engage with the process.

#3: Make the Ordering Process Easy

Customers are more likely to adopt a new technology if the process is straightforward and intuitive. When designing the ordering process, it's important to focus on making it as user-friendly as possible. This means creating a simple interface with straightforward navigation and clear instructions. The fewer steps it takes to place an order, the better. Additionally, make sure to include a tutorial or guide on how to use the QR ordering technology. This will give customers a better understanding of the process and ensure that they feel comfortable using it. It's also helpful to include a live chat feature so customers can get assistance quickly if they're having trouble. Finally, make sure to test the ordering process multiple times to ensure that it's working properly and that customers are able to complete their orders without any issues. By making the ordering process easy, customers will be more likely to engage with QR ordering and take advantage of the convenience it offers.

#4: Offer Incentives for Using QR Ordering

Incentives can come in the form of discounts, free items, or a loyalty program. Discounts are a great way to encourage more customers to try out QR ordering because they will be saving money in the process. Free items can also be given to customers who use QR ordering, such as a free drink or side dish. Additionally, loyalty programs can be implemented where customers can earn rewards for each purchase they make using QR ordering. These rewards can be redeemed for discounts or free items, thus further incentivising customers to continue using QR ordering.

 Incentives are a great way to encourage customers to engage with QR ordering, as it makes the process more attractive and rewarding. Offering discounts and free items can help to spark interest in the process and make it easier for customers to try it out. Loyalty programs can also help to engage customers and make them feel appreciated, thus encouraging them to keep coming back. By offering incentives, businesses can increase customer engagement with QR ordering and encourage more customers to try it out.


Ultimately, QR ordering is a great way to maximise customer engagement and provide your customers with the best possible experience. With the right implementation, QR ordering can help to increase customer loyalty, reduce wait times, and improve customer satisfaction. By taking the time to properly set up and understand the features of QR ordering, you can ensure that your customers are getting the best possible experience.